Laluna Suite Apart Hotel

Poor
Traveller Type: Family with Young Children
  : The property is located quite centrally and is easy to reach sultanahmet from there. The host is a very friendly person.
  : We booked an apartment and the host messaged to ask if we wanted the ground floor or the top floor as we had a toddler and an elderly lady with us. We want for the ground floor. When we got there the ground floor apartment was tiny, dirty, dark and unwelcoming and we said that is not what we booked. The host then took us to the 4th floor which was very inconvenient as there was no lift and we had to walk up these narrow stairs. When we got up to the 4th floor apartment it was awful, the smell was awful, there was leakage on the ceiling in the bathroom, the beds sheets were dirty, the pillows were dirty. It was so unwelcoming and awful and we said to the host this is so bad. He we can move to the first floor on Friday, we reached Istanbul on Monday, when it came to Friday he said he can move us on Saturday. The apartment on the first floor was a lot lot better that the 4th floor.

Very Good
Traveller Type: Business Traveler

Fair
Traveller Type: Family with Young Children
  : The location was very good and it had a good price. The stuff around was very friendly and helpful
  : There was a leak in the living room which didnt allow us to open the sofa bed to sleep. Luckily the stuff was able to give us another room to stay the rest of the nights. There were also humidities in the toilet